www.dialngo.com is maintained by A & N Infosoft Services (Regd.)
A & N Infosoft Services is a brand name, a company incorporated under the provisions of the (Indian) Companies Act, 1956, having its registered office at IInd Floor, Tikaram Complex, Center Point, Aligarh (hereinafter referred to as “dialngo.com” “we” “us” or “our”).
The information collected is relevant and necessary to understand you or your online shopping preferences, order history, processing payment and for support and facilitation of your buying activities. The information is collected with an intention to provide you with a customized site experience, provide updated information, related transaction information, provide latest information on offers, carry out follow ups, to assist with customer service or technical support issues, troubleshoot problems, collect receivables, measure gauge for surveys on your interest in the products available, inform about online and offline offers, products, enforce the Terms and Conditions and other related policies or to prevent fraud and unlawful use. It may be noted that Www.dialngo.com has strict guidelines with respect to unauthorised access to information provided by the User (as enumerated below).
What we know about you we get mostly from you. But we may also have to find out more about you from other sources in order to verify the information submitted by you, and to make sure that what we know about you is correct and complete. This kind of verification is primarily done in order to address various security concerns, and to ensure that you comply with the provisions of applicable laws, and the terms and conditions available on the Site (“Terms and Conditions“) and other terms and conditions as may be prescribed by us from time to time. We do not collect personally identifiable information (including Personal Information) about you, expect when you specifically provide such information on a voluntary basis.
www.dialngo.com is sensitive towards your information including your Personal Information and non-personal information (email, demographic location and address, age, name, phone number, clothing sizes, payment details etc.) provided at the time of registering with www.dialngo.com or otherwise while availing the Services and/or Indirect Services on the Site.
We use information about you to help us provide you with a more personalized service which is tailored to suit your needs.
Your personal information may be used by us to:
(i) monitor, develop and improve the Site, Services and your experience;
(ii) assist in and administer the provision of Services to you;
(iii) process and deal with any complaints or enquiries made by or about you; and
(iv) investigate any suspected breach of the Terms and Conditions or the breach of other terms and conditions otherwise relating to you and to monitor compliance including by way of checking postings or submissions to the Site.
Where and only where requested/agreed by you, we will:
(i) send you and keep you updated with information by email, telephone (including SMS) or mail about existing and new services and special offers from us;
(ii) send you information by email, telephone, SMS or mail about related products or services of selected third parties that may be of interest to you; and
(iii) use the information for marketing and for market research purposes, including internal demographic studies, to provide, optimize and personalize our services and to send you newsletters and information about our products and services.
The information is readily available on the Site and only viewable by you by logging on to the Site. You, at all times have the option not to provide any personal or other information about you without agreeing to register with www.dialngo.com and otherwise withdraw your consent by communicating the same to us in the manner in the Terms and Conditions and the Policies. Upon withdrawal www.dialngo.com will have no obligations towards you nor will it be liable for the Services and products provided till the time you had consented to retain the information with www.dialngo.com. Please note that if you “do not agree” to, or “opt out” from, providing personal or other information requested by us, you may not be able to access certain areas of the Site and/or avail certain Services and/or Indirect Services. However, it may be noted that Www.dialngo.com reserves the right to send service related and your specific and preferred transaction related communication without offering you the facility to opt-out. You can update your Account Details (defined below), Personal Information and other information at any time. At your request, www.dialngo.com can also cancel your registration and remove/block your Personal Information from it’s database. However, this information may remain in our archive even after deletion or termination of your account as required by law and the handling of the same is in accordance with the provisions of the applicable law and as intimated by the government agency from time to time.
In line with any permission given by you to us, we may send you direct marketing communications about our own, or selected third party goods and services and disclose your information to other organizations who may send direct marketing communications to you. You can change your marketing preferences if you are registered with us. In addition, you can unsubscribe from email communications via unsubscribe links provided in communications sent to you.
It is clarified that we store information only in the manner contained herein and in accordance with the provisions of applicable law.
You can change your web browsers settings to accept or not to accept cookies. www.dialngo.com may use third-party service providers to serve ads on it’s behalf across the internet and sometimes on the Site. Such third party service providers may collect anonymous information about your visits to the Site and the Products available on the Site. Personally identifiable information is not linked to data collected from this source.
www.dialngo.com could use log file including internet protocol addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Site, track user movement and gather broad demographic information for aggregate use. These are not linked to information identifiable personally.
For payments, other than cash on delivery, www.dialngo.com using online payment gateway operated by third party and the information that you provide at the time of making a purchase on the Site is held and stored with third party payment gateway operator authorised at multiple points. The payment gateway operator may also have access to your online purchase history/details that you make from the Site. These payment gateways are digitally encrypted, thereby providing the highest possible degree of privacy and care available, currently. Whilst we are unable to guarantee hundred percent (100%) security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. Also, you are responsible for protecting against unauthorised access to your password and to your computer. We will not be liable for the disclosure and dissemination of Personal Information to third parties which you as prudent Users put up on the Site, and available to the other Users of the Site.
Kindly note that we do not store extremely sensitive information like your credit card information on our database.
www.dialngo.com, handles the information only in accordance with the provisions of the applicable law as made applicable from time to time and only for the duration lawfully required, thereunder. www.dialngo.com may disclose aggregated information, including to aggregators, about the use of the Site without Personal Information. www.dialngo.com implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, www.dialngo.com feels prudent to inform you that no internet site can fully eliminate security risks and enforcement of privacy laws are at a developing stage in some parts of the world.
www.dialngo.com does not rent, sell or share your personal or sensitive information and does not disclose any of your Personal Information to third parties unless you have granted www.dialngo.com the permission to do so.. However, we may pass your Personal Information to other third parties in the following scenarios:
(i) To help us process questions you may have about a purchase or service, registration or other inquiry you may have;
(ii) To confirm or correct what we know about you;
(iii) We may pass your Personal Information to our employees, contractors, suppliers and/or agents to administer the Services provided to you by us now or in the future;
(v) If you call our customer care call centre, we may pass your Personal Information to our call centre to allow them to deal with your call more efficiently;
(vi) Assisting an agency in undertaking research for us;
(vii) If another organization is engaged by us to perform tasks on our behalf, such as delivering goods to you;
(viii) Compliance with an audit on our business;
(ix) If we sell all or any part of our business or merge with another company;
(x) If it is necessary for legal proceedings and when we believe in good faith that any applicable law ,regulation, government, regulatory or other authority, agency or officer requires it or to protect the safety or security of users of the Site;
(xii) To obtain advice from third parties such as auditors or legal advisors.
In addition to the above, disclosures may also be made if it was clearly stated at the time of registration and, where required, if you have given permission for this. Generally, we will disclose only the information we consider reasonably necessary to disclose. Also, some general statistical information about the Site user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying you.
Please note that this policy does not cover any third party Sites to which we provide links in the Site, nor does it cover advertisers. They may have their own privacy policies and/or terms and conditions of use.
www.dialngo.com provides third-party advertisements and only links to third party sites through the Site (“Linked Site”), but does not provide any Personal Information to these third-party sites or advertisers.
www.dialngo.com clarifies that the Linked Sites are operated by third parties and are not under control of or affiliation or association of www.dialngo.com unless specifically expressed by www.dialngo.com. www.dialngo.com is not responsible for any form of transmission, material received from any Linked Site. We are not liable and do not represent anything regarding the privacy practices and policies adopted by the Linked Sites and their owners/ operators. Also, we are not in a position to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other relevant materials available on the Linked Sites.
Providing the Linked Sites on www.dialngo.com does not imply or convey any endorsement by www.dialngo.com in any manner or of the contents of the Linked Site. You are aware that the information you provide on the Linked Sites shall be governed by policies of the Linked Sites which you review. www.dialngo.com does not have power or authority to prevent misuse of your information through the Linked Sites or advertisers.
Notwithstanding the foregoing, you must keep account details, including your username and password (“Account Details“) confidential at all times, and should not reveal the same to any third parties. You must take appropriate security measures to prevent unauthorized disclosure of your Account Details (including logging out from your account at the end of each session), and you must notify us immediately if your Account Details becomes known to any unauthorized user. You are solely responsible for maintaining the confidentiality of your Account Details, and all activities that occur under your account(s). Any breach of these terms and conditions by anyone to whom you disclose your account details, including your username and password will be treated as if the breach had been committed by you, and will not relieve you of your obligations under the Terms and Conditions.
The information collected by www.dialngo.com will be used for providing users with information. Users who provide information may receive list products, services, email announcements or advertisements.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
If our policy on information collection or uses changes, we will update this notice. We have the right to change this notice at any time.
By registering with www.dialngo.com and using the Services you are deemed to have agreed to the terms of this Policy. This Policy should be at all times read along with the Terms and Conditions. The Policy applies to all information, including Personal Information and Account Details.
By using the Services and/or Indirect Services , you agree and acknowledge that your Personal Information may be transferred across national boundaries and stored and processed in any the country around the world. You acknowledge that in the process of providing the Services under the Site, some activities relating to handling of information collected under the Policy may be done by www.dialngo.com’s trusted third party vendors or agents including credit card processors, web hosting providers, communication services, and web analytic providers.